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How to Reset the Arris TG862A

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Setup Router Staff
(Last Updated: ) | Reading Time: 3 minutes

This guide will cover how to reset the Arris TG862A router. There is some confusion on the difference between resetting and rebooting. Rebooting refers to cycling the power by turning the device off and back on again. Resetting a router is almost as easy but has more consequences.

Warning: Resetting this router can cause problems if you don't know what it entails. Please take a moment to consider the following:

  • The router username and password are reset.
  • The WiFi username and password are reset.
  • If you use DSL you need to re-enter the ISP username and password. You will have to call your ISP or Internet Service Provider for the details.
  • All changes you have made to your router will be erased. This could include everything from IP address changes to port forwards.

Other Arris TG862A Guides

This is the reset router guide for the Arris TG862A. We also have the following guides for the same router:

Reset the Arris TG862A

First of all you must leave your Arris TG862A router plugged in and on during the process. If you turn off the router or unplug it, it could cause permanent damage.

Now take a look at the back panel of your router. On one end of the device you will find the tiny reset button. It is recessed in the router to avoid accidental bumping of the button. We have circled the reset button in the image below.

router reset factory settings
This is the reset page from your Arris TG862A router.

Take a pin or tip of a pencil and press and hold the reset button for approximately 10 seconds.

This will erase everything you have ever done to this router. We recommend exhausting other troubleshooting methods first.

Login to the Arris TG862A

Once the reset process for the Arris TG862A is complete you should login using the factory default username and password. We have included these in our Arris TG862A Login Guide.

Change Your Password

The next step is to change the default password of the Arris TG862A router. This password can be just about anything you want. If you have trouble coming up with a strong and memorable password check out our Creating a Strong Password guide.

Tip: After you have made a new password, write it down on piece of paper and attach it to the bottom of the router for future reference.

Setup WiFi on the Arris TG862A

The last setting we recommend you change is the WiFi security. Don't forget that this is reset as well. We recommend setting the security to WPS2-PSK. If you need instructions on how to do this check out our How to Setup WiFi on the Arris TG862A guide. It will show you how to secure your router by changing the security mode, SSID, and password.

Arris TG862A Help

Be sure to check out our other Arris TG862A info that you might be interested in.

This is the reset router guide for the Arris TG862A. We also have the following guides for the same router: