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How to Reset the Arris WTM552

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Setup Router Staff
(Last Updated: ) | Reading Time: 3 minutes

Let's begin this Arris WTM552 reset guide with the difference between resetting and rebooting. Rebooting a device is cycling the power by turning it off and back on again. Resetting a router will erase every single thing you have ever done to your router. It will usually leave a firmware update in place but everything else goes back to factory defaults.

Warning: As you can tell resetting the router can cause problems if you are unaware of the settings that are changed. We have created a partial list of the settings that are reset.

  • Your router's username and password
  • The WiFi SSID, password, and security
  • The ISP username and password (if you use DSL). To learn more, call your ISP.
  • All configurations such as port forwards, firewall settings, and even IP address changes.

Other Arris WTM552 Guides

This is the reset router guide for the Arris WTM552. We also have the following guides for the same router:

Reset the Arris WTM552

The first step is keep the Arris WTM552 router on during this process. If the router is turned off or unplugged the router could get permanently damaged.

You now need to find the tiny reset button. This can be found on the back panel. Check out the image below.

router reset factory settings
This is the reset page from your Arris WTM552 router.

Using the tip of a pencil or unwound paperclip press and hold the reset button for over 8 seconds.

Don't forget that this erases everything you have done to this router. Try other troubleshooting methods first.

Login to the Arris WTM552

Once the reset process is complete you need to login using the default username and password from the factory. These are normally found in the manual but we have found them for you and included them in the Arris WTM552 Login Guide.

Change Your Password

Now we recommend changing this password to something you created. Sometimes coming up with new passwords is hard. We have a guide to help you if you need it. Check out this Choosing a Strong Password guide for helpful hints and ideas.

Tip: Once you have created a new password for your Arris WTM552 you should write it down on a slip of paper and stick it to the bottom of the router for future reference.

Setup WiFi on the Arris WTM552

The last setting we recommend you change is the WiFi settings. Don't forget that this is reset as well. The router may have a disabled wifi security as the default. This is not a good idea. We strongly recommend changing the WiFi to WPA2-PSK. This has a great encryption built in and requires a password to login to your Internet. For instructions on this topic check out our How to Setup WiFi on the Arris WTM552.

Arris WTM552 Help

Be sure to check out our other Arris WTM552 info that you might be interested in.

This is the reset router guide for the Arris WTM552. We also have the following guides for the same router: