Reset the BT Business Smart Hub

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Setup Router Staff
Last Updated: | Reading Time: 3 minutes

If you need to reset your BT Business Smart Hub router back to factory settings, then this article shows you how. This is not the same thing as rebooting a router. A reboot happens every time a router loses power. A Router Reset completely erases the router and returns it to factory settings.

Warning: Before you continue, there are a few things you need to know. A router reset will affect the following settings:

  • The router's login credentials are reset to factory defaults.
  • All WiFi login information and network names are reset.
  • Any ISP settings saved in your router will be removed. You may have to contact your ISP.
  • Any port forwards, firewall settings, or parental controls that you have configured will be removed.

A router reset is the last step you should take in recovering your router's password. Make sure that you have tried to recover your router password using our Router Password Finder first.

Other BT Business Smart Hub Guides

Use a VPN Instead

Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.

We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.

When shopping for a VPN, make sure that they meet the following criteria:

  • Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
  • Make sure that your VPN provider has lots of exit nodes all around the world.
  • Check that your VPN will not affect your speed.
  • Verify that your VPN provider uses WireGuard as the underlying protocol.
  • Many people prefer a VPN provider that is not based in the United States.

This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.

Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.

NordVPN is the fastest VPN!

Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.

Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.

This is the reset router guide for the BT Business Smart Hub. We also have the following guides for the same router:

Recover Password in BT Business Smart Hub

If the only reason that you are resetting your router is because you forgot your router password, then you may want to try running our Router Password Finder instead of resetting your router.

Router Password Finder is designed from the ground up to help you recover your forgotten router username and password, which can save you a lot of time.

Router Password Finder - Automatically Recover Lost or Forgotten Router Passwords

Just keep in mind that a router reset should be done as the last resort when you are unable to login to your router.

Reset the BT Business Smart Hub

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On most routers you can find a small button on the back or the bottom labeled reset. Look for something that looks like this:

Router Reset Button

Your reset button may look different, but usually they are very small. You might find a pinhole on the back of the router that requires a paper clip to push the button hidden under it.

Keep an eye on the lights on the front of your router while holding the reset button down for about 10 seconds. After a few seconds the lights should blink differently. When this happens, the reset is complete. Do not worry about holding the button down too long; this is harmless.

Don't forget, this step will totally reset your BT Business Smart Hub router back to factory settings.

This last step should only be taken if you have tried everything else, such as using our Router Password Finder software, which can recover lost or forgotten router passwords.

Login to the BT Business Smart Hub

Now that you have finished resetting the router, you need to login to the router interface using the default username and password. We have a Business Smart Hub Login Guide with all this information ready for you.

Change Your Password

After logging in to your router for the first time, you need to change your router's password. It is a huge security risk to leave your router's password set to the factory default. Our Choosing a Strong Password guide can help you pick a strong password for your router.

Tip: Write your new password down on a post-it note and stick it to the bottom of your router.

Other BT Business Smart Hub Guides

This isn't our only BT Business Smart Hub guide. We also have the following guides for this router.

This is the reset router guide for the BT Business Smart Hub. We also have the following guides for the same router: