Here are instructions for logging in to the BT Smart Hub router.
Other BT Smart Hub Guides
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This is the login guide for the BT Smart Hub. We also have the following guides for the same router:
Find Your BT Smart Hub Router IP Address
The first thing that we need to know in order to login to the BT Smart Hub router is it's internal IP address.
| Known Smart Hub IP Addresses |
|---|
| 192.168.1.254 |
Pick one of these IP addresses and then follow the rest of this guide.
If you do not find your router's interface later in this guide, then try a different IP address. Keep trying different IP addresses until you find your router. I will not hurt anything to try different IP addresses.
If, after trying all of the above IP addresses, you still cannot find your router, then you can try one of the following steps:
- Follow our Find Your Router's Internal IP Address guide.
- Download and install our free Router Detector software.
Choose an internal IP Address using one of the above methods and then try to login to your router.
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Login to the BT Smart Hub Router
Your BT Smart Hub is managed through a web-based interface. You need to use a web browser to manage it, such as Chrome, Edge, or Firefox.
Enter BT Smart Hub Internal IP Address
Find the address bar in your web browser and type in the internal IP address of your BT Smart Hub router. The address bar will look like this:
Press the Enter key on your keyboard. You should see a window asking for your BT Smart Hub password.
BT Smart Hub Default Username and Password
In order to login to your BT Smart Hub you are going to need to know your username and password. If you are not sure what the username and password are, then perhaps they are still set to the factory defaults. Below is a list of all known BT Smart Hub default usernames and passwords.
| BT Smart Hub Default Usernames and Passwords | |
|---|---|
| Username | Password |
| none | printed on router |
Put your username and password in the appropriate boxes. Keep trying them all until you get logged in.
BT Smart Hub Home Screen
If your password is correct then you will be logged in and see the BT Smart Hub home screen, which looks like this:
When you see this screen, then you are logged in to your BT Smart Hub router. Now you can follow any of our other guides for this router.
Solutions To BT Smart Hub Login Problems
Here are some other ideas that might help you get logged in to your router.
BT Smart Hub Password Doesn't Work
Your router's factory default password might be different than what we have listed here. It doesn't hurt to try all of the other known BT passwords. We have an extensive list of all BT Passwords that you can try.
Forgot Password to BT Smart Hub Router
If your ISP provided your router, then you may have to call them and ask them if they know how to login to your router. Sometimes they will have your password on file.
How to Reset the BT Smart Hub Router To Default Settings
As a last resort, you can reset your router to factory defaults. Our How To Reset your Router guide can help you reset your router to factory defaults.
Other BT Smart Hub Guides
Here are some of our other BT Smart Hub info that you might be interested in.
This is the login guide for the BT Smart Hub. We also have the following guides for the same router: