On this page we show you how to reset the Cisco EPC3828D router back to factory defaults. This is not the same thing as a router reboot. A reboot is cycling the power to the device. A reset takes all the settings and reverts them to factory defaults.
Warning: Resetting a router can cause problems if you don't know what to expect from a router reset. Please consider the following before you begin the reset:
- The router username and password are reverted.
- The Internet name and password are reverted to default also.
- If you use a DSL router you need to re-enter the ISP username and password. This information can be gotten by calling your local Internet Service Provider
- Have you made any other changes to your router? These will need to be re-configured after the reset process is complete.
Other Cisco EPC3828D Guides
This is the reset router guide for the Cisco EPC3828D. We also have the following guides for the same router:
Reset the Cisco EPC3828D
Once you decide to reset your router you need to know where the reset button is located. On this particular router it is on the
This button is quite small. You need to take an unwound paperclip and press down on the reset button for about 10 seconds. If you don't hold this button down for the entire time you will end up only rebooting the router instead of resetting it like you wanted.
Remember this will erase every setting you have ever changed. If you want to avoid having to reconfigure your entire router you should definitely try other troubleshooting methods first.
Login to the Cisco EPC3828D
After you have finished resetting this router you are going to need to login to the device using the default username and password. Unfortunately we don't have the values for you. If you own this router and know the values, please leave me a comment and I'll update the pages for you. Take a look at our Cisco EPC3828D Login Guide on how to login to this router.
Change Your Password
Now you need to change the default password you just used. We recommend using our Choosing a Strong Password guide if you need help.
Tip: If this router is in your home you can write down the changed password on a piece of paper and attach it to the bottom of the device for future reference.
Setup WiFi on the Cisco EPC3828D
One last group of settings that needs to be checked are the WiFi settings. The network name, security method, and the Internet password all need your attention. If you want step-by-step instructions check out our guide titled How to Setup WiFi on the Cisco EPC3828D.
Cisco EPC3828D Help
Be sure to check out our other Cisco EPC3828D info that you might be interested in.
This is the reset router guide for the Cisco EPC3828D. We also have the following guides for the same router: