We have one COM HEM model in our database, the Wi-Fi Hub V1.0. It uses 10.25.11.1 as the default IP address, and the default login is blank / blank. Its default settings are below.
How to Log In to the COM HEM Wi-Fi Hub V1.0
- Connect a computer or phone to the router, with a network cable or over WiFi.
- Type http://10.25.11.1 into your browser's address bar. If nothing loads, see How To Find Your Router's IP Address.
- Sign in with the default username and password from the table below (blank / blank for this model).
Default COM HEM IP Address
| COM HEM Model | IP Address |
| Wi-Fi Hub V1.0 | 10.25.11.1 |
Default COM HEM Username and Password
| COM HEM Model | Username | Password |
|---|---|---|
| Wi-Fi Hub V1.0 | blank | blank |
If the Default Login Doesn't Work
Someone has probably changed the password. Check the label on the router, then factory reset it: with the router on, hold the Reset button (often a pinhole, so use a paperclip) for about 10 to 30 seconds, then let go. That puts back the default login above, and also erases your WiFi and Internet settings. See How To Reset Your Router.
More Than Router Guides
To forward ports on a COM HEM router, see our sister site: COM HEM port forwarding guides on Portforward.com.