This article covers how to reset the Genexis Platinum-7840 router back to factory default settings. A router reset is very different than a router reboot. Unplugging a router from the wall reboots it. This is different from a reset because a reset completely erases all settings from the router.
Warning: Since this erases everything you have done to the router, there are some things you need to consider first. The following settings in your router will be changed:
- The router's login and password are reset.
- Your WiFi name and password are reset.
- Your ISP settings are reset, which means you will have to contact your ISP to get them back.
- Any firewall settings, parental controls, and port forwards that you have configured will be removed.
A router reset should be considered the last resort when you cannot log in to your router any other way. Before you reset your router, you may want to try recovering your router password with our Router Password Finder.
Other Genexis Platinum-7840 Guides
Use a VPN Instead
Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.
We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.
When shopping for a VPN, make sure that they meet the following criteria:
- Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
- Make sure that your VPN provider has lots of exit nodes all around the world.
- Check that your VPN will not affect your speed.
- Verify that your VPN provider uses WireGuard as the underlying protocol.
- Many people prefer a VPN provider that is not based in the United States.
This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.
Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.
Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.
Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.
This is the reset router guide for the Genexis Platinum-7840 3.8.0-EFT3. We also have the following guides for the same router:
Recover Password in Genexis Platinum-7840
If you are resetting your router because you forgot your router password, then you should try running our Router Password Finder first.
Router Password Finder can save you a ton of time by recovering your lost or forgotten router password instead of doing a full router reset.
Router Password Finder - Automatically Recover Lost or Forgotten Router Passwords
Only after you have tried to recover your missing router username and password should you perform a full router reset.
Reset the Genexis Platinum-7840
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Most routers have a small button on either the back or the bottom. Most reset buttons look like this:
Yours may look slightly different, but they are usually tiny. You may need a paper clip to push the reset button.
Keep an eye on the lights on the front of your router while holding the reset button down for about 10 seconds. You should notice that the blinking pattern of the lights on the front of the router changes after a few seconds. Keep holding the button as long as you want, it will not hurt anything to hold it down too long.
Keep in mind that this will completely reset your Genexis Platinum-7840 router.
Only take this last step of fully resetting your router after you have exhausted all other troubleshooting options, such as running our Router Password Finder software, which can recover a lost router password for you.
Login to the Genexis Platinum-7840
Now that you have finished resetting your router, you need to log in using the default username and password from the factory. You can find all of the information that you need in our Platinum-7840 Login Guide.
Change Your Password
Be sure to change your router's default password after you get logged back in. Leaving a router password set to default is a very serious security risk. Our Choosing a Strong Password guide talks about choosing a strong password for your router.
Tip: Write your new password down on a note and tape it to the bottom of your router for future reference.
Other Genexis Platinum-7840 Guides
If you want additional help with your Genexis Platinum-7840 be sure to check out some of our other guides.
This is the reset router guide for the Genexis Platinum-7840 3.8.0-EFT3. We also have the following guides for the same router: