In this article, you will learn how to reset your Ooma Office back to factory settings. A router reset is a much bigger deal than a router reboot. Turning a router off and back on again causes a reboot. This is very different from a reset, which erases a router completely and returns it to factory default settings.
Warning: Before you proceed, there are a few things you need to know. When you reset your router, the following will happen.
- The router's username and password are reset.
- All WiFi settings are reset, including network name and password.
- If your router has any ISP settings they will be removed, and you will have to contact your ISP.
- All port forwards, firewall settings, and parental controls that you have configured will be removed.
A router reset should be considered the last resort when you cannot log in to your router any other way. Make sure that you have tried to recover your router password using our Router Password Finder first.
Other Ooma Office Guides
This is the reset router guide for the Ooma Office 42180772. We also have the following guides for the same router:
Recover Password in Ooma Office
Instead of resetting your router back to factory settings, you may want to try running our Router Password Finder first.
Router Password Finder is designed from the ground up to help you recover your forgotten router username and password, which can save you a lot of time.
Router Password Finder - Recover Lost or Forgotten Router Passwords
Do not do a full router reset until after you have tried every other option to log in to your router.
Reset the Ooma Office
You can usually find a small reset button on either the back or the bottom of a router. A typical reset button looks like this:
Your reset button may look different, but usually they are very small. Sometimes the button is under a pinhole, and you need a paper clip to push it.
Keep an eye on the lights on the front of your router while holding the reset button down for about 10 seconds. The lights on the front of the router should do something different when the reset happens. Do not worry about holding the button down too long; this is harmless.
Remember, this will erase everything you have previously done to this Ooma Office router.
Only do this once you have exhausted all other troubleshooting options, such as running our Router Password Finder software, which can recover a lost router password for you.
Login to the Ooma Office
After you are finished resetting your router, you need to login in using the original factory username and password. You can follow the Office Login Guide to find everything that you need to log in.
Change Your Password
Be sure to change your router's default password after you get logged back in. It's a very bad idea to leave your router's password set to the factory default. Our Choosing a Strong Password guide talks about choosing a strong password for your router.
Tip: After creating this new password, we highly recommend writing this down on a post-it note and attaching it to the bottom of your router for future reference.
Other Ooma Office Guides
This isn't our only Ooma Office guide. We also have the following guides for this router.
This is the reset router guide for the Ooma Office 42180772. We also have the following guides for the same router: