How to Reset A Sky Router

A factory reset puts your Sky router back to its default settings, including the default login.

Before You Reset

Your ISP set up this device. A reset can erase the Internet (and phone or TV) settings, and some ISPs have to put them back, so check with them first. A reset erases your WiFi name and password, Internet login and port forwards, so write them down. A restart (power off for 30 seconds) keeps all your settings.

Method 1: The Reset Button

1. With the router on, press and hold the Reset button (usually a pinhole on the back, so use a paperclip) for about 10 to 15 seconds.
2. Let go and wait a few minutes while the router restarts.

Hold the button until the lights turn off, then let go and wait for the hub to start up.

Method 2: Reset From the Web Interface

Log in, go to Maintenance > Factory Reset and confirm.

After the Reset

Log in at http://192.168.0.1 with the defaults (see the Sky login guide), set a new admin password, and set up your WiFi and Internet connection again.