This guide shows you how to reset your Telstra Smart Modem Gen 2 router. Resetting a router is different than rebooting a router. Turning a router off and back on again causes a reboot. This is different from a reset because a reset completely erases all settings from the router.
Warning: Proceed with caution; resetting your router can be a major headache. The following settings will be changed in your router:
- The router's username and password are reset.
- Your WiFi login, password, and network name are reset.
- All ISP settings will reset to default, and you may have to contact your ISP.
- Any port forwards, firewall settings, or parental controls that you have configured will be removed.
A router reset is the last step you should take in recovering your router's password. Make sure that you have tried to recover your router password using our Router Password Finder first.
Other Telstra Smart Modem Gen 2 Guides
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This is the reset router guide for the Telstra Smart Modem Gen 2. We also have the following guides for the same router:
Recover Password in Telstra Smart Modem Gen 2
Before you resort to doing a full router reset, you may want to try running our Router Password Finder first.
Router Password Finder can save you a ton of time by recovering your lost or forgotten router password instead of doing a full router reset.
Router Password Finder - Automatically Recover Lost or Forgotten Router Passwords
A router reset should be the last thing you try if you are unable to login.
Reset the Telstra Smart Modem Gen 2
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On most routers you can find a small button on the back or the bottom labeled reset. A typical reset button looks like this:
Even though yours may look slightly different, you need to look for a tiny button. You might find a pinhole on the back of the router that requires a paper clip to push the button hidden under it.
Keep an eye on the lights on the front of your router while holding the reset button down for about 10 seconds. You should notice that the blinking pattern of the lights on the front of the router changes after a few seconds. You cannot hold the button too long, and it will not hurt the router to hold the reset button down for longer than 10 seconds.
Don't forget, this step will totally reset your Telstra Smart Modem Gen 2 router back to factory settings.
Only do this once you have exhausted all other troubleshooting options, such as running our Router Password Finder software, which can recover a lost router password for you.
Login to the Telstra Smart Modem Gen 2
Now that you have finished resetting the router, you need to login to the router interface using the default username and password. You can follow the Smart Modem Gen 2 Login Guide to find everything that you need to log in.
Change Your Password
You need to change your router's default password after you log in for the first time. It is a huge security risk to leave your router's password set to the factory default. If you need help coming up with a strong password, check out our Choosing a Strong Password guide.
Tip: Write your new password down on a note and tape it to the bottom of your router for future reference.
Other Telstra Smart Modem Gen 2 Guides
This isn't our only Telstra Smart Modem Gen 2 guide. We also have the following guides for this router.
This is the reset router guide for the Telstra Smart Modem Gen 2. We also have the following guides for the same router: