A factory reset puts your Thomson router back to its default settings and default login.
Before You Reset
A reset erases your Internet login (the DSL username and password from your ISP), WiFi settings and port forwards. Write them down, or get them from your ISP, before you start.
Method 1: The Reset Button
- With the router on, press and hold the Reset pinhole on the back with a paperclip for about 10 seconds, until the power light turns red or orange.
- Let go and wait a few minutes for the router to restart.
Method 2: Reset From the Web Interface
- SpeedTouch and Thomson Gateway: go to Thomson Gateway > Configuration and click Restore Default Settings.
- Cable gateways: go to Status > Security (or Administration) and choose Factory Defaults.
After the Reset
Log in with the defaults (see the Thomson login guide), re-enter your Internet login, set an admin password and set up your WiFi.