This article covers how to reset the UPC Connect Box router back to factory default settings. Resetting a router is different than rebooting a router. Turning a router off and back on again causes a reboot. A Router Reset completely erases the router and returns it to factory settings.
Warning: This is not a step to be taken lightly. The following settings in your router will be changed:
- The router's username and password are reset to factory defaults.
- Your WiFi name and password are reset.
- Any ISP settings saved in your router will be removed. You may have to contact your ISP.
- All port forwards, firewall settings, and parental controls that you have configured will be removed.
Since a router reset is such a drastic step, it should only be done as a last resort when you cannot recover your router's password using any other methods. Make sure that you have tried to recover your router password using our Router Password Finder first.
Other UPC Connect Box Guides
Use a VPN Instead
Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.
We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.
When shopping for a VPN, make sure that they meet the following criteria:
- Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
- Make sure that your VPN provider has lots of exit nodes all around the world.
- Check that your VPN will not affect your speed.
- Verify that your VPN provider uses WireGuard as the underlying protocol.
- Many people prefer a VPN provider that is not based in the United States.
This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.
Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.
Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.
Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.
This is the reset router guide for the UPC Connect Box. We also have the following guides for the same router:
Recover Password in UPC Connect Box
Before you resort to doing a full router reset, you may want to try running our Router Password Finder first.
Our Router Password Finder can recover your lost or forgotten router password without doing a full router reset, which can save you lots of time.
Router Password Finder - Lost or Forgotten Router Password Recovery Tool
If you are unable to recover your lost router password, then you may have to proceed with a full router reset.
Reset the UPC Connect Box
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Most routers have a small button on either the back or the bottom. Look for something that looks like this:
Reset buttons are usually tiny. Yours may look slightly different than this. Sometimes the button is under a pinhole, and you need a paper clip to push it.
Hold the reset button down for about 10 seconds while watching the lights on the front of your router. Notice how the lights on the front of the router are blinking. When the lights do something different, the router is reset. You can hold the button down as long as you like, it will not hurt anything.
Don't forget, this step will totally reset your UPC Connect Box router back to factory settings.
Be sure to only reset your router if you have tried everything else, such as running our Router Password Finder software, which can find your lost or forgotten router password for you.
Login to the UPC Connect Box
Now you need to log in using the factory default username and password. Our Connect Box Login Guide has all of the information that you need.
Change Your Password
Do not forget to change your router's default password when you log back into it. It's a very bad idea to leave your router's password set to the factory default. Our Choosing a Strong Password guide can help you pick a strong password for your router.
Tip: Write your new password down on a post-it note and stick it to the bottom of your router.
Other UPC Connect Box Guides
We have collected a lot of information about the UPC Connect Box router. You can find some of our additional content here.
This is the reset router guide for the UPC Connect Box. We also have the following guides for the same router: