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How to Reset the Arris TG862G-NA

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Setup Router Staff
(Last Updated: ) | Reading Time: 3 minutes

Have you been trying to login to the Arris TG862G-NA router without success? It is probably time for a reset. Now there is some confusion between a reset and a reboot. When you reboot a router you cycle the power to the unit. When you reset a router you take all the settings and return them all to factory defaults.

Warning: This means every single setting you have ever changed on the router is erased and reverted back to factory defaults. We suggest making a list of all the settings you may of changed in the past such as:

  • The router's main username and password.
  • The WiFi username and password.
  • If this is a DSL router you need to re-enter the Internet Service Provider (ISP) username and password. Call your ISP for these details.
  • Have you ever forwarded any ports or changed any IP addresses? If so you need to re-enter those as well when you reconfigure.

Other Arris TG862G-NA Guides

This is the reset router guide for the Arris TG862G-NA. We also have the following guides for the same router:

Reset the Arris TG862G-NA

Use a VPN Instead

Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.

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When shopping for a VPN, make sure that they meet the following criteria:

  • Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
  • Make sure that your VPN provider has lots of exit nodes all around the world.
  • Check that your VPN will not affect your speed.
  • Verify that your VPN provider uses WireGuard as the underlying protocol.
  • Many people prefer a VPN provider that is not based in the United States.

This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.

Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.

NordVPN is the fastest VPN!

Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.

Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.

Below is an image of the Arris TG862G-NA back panel. I have circled the reset button for you in red.

router reset factory settings
This is the reset page from your Arris TG862G-NA router.

While the router is on, take a straightened paperclip and press down on the reset button for more than 15 seconds. This begins the reset process. If you don't hold this button down for long enough you may end up only rebooting the router instead of resetting it like you wanted.

Warning: Do not unplug or turn off the router during the reset process. Doing so could result in permanent damage to the router.

Don't forget that this reset is going to erase every personal setting you have ever changed in the past. It is a really good idea to exhaust your other resources first.

Login to the Arris TG862G-NA

Now that you have reset the Arris TG862G-NA router you should login to the router's interface. To do this use the default IP address, username and password of the router. These can be found in the Login Guide for that router.

Tip: If the defaults didn't work it is possible you didn't hold the reset button down long enough. Try again.

Change Your Password

Once you successfully login to the Arris TG862G-NA router you should immediately make some changes. One of these is the router's default password. This password protects your router settings. Make your router password unique. Check out our Choosing a Strong Password guide to help you.

Tip: One way to avoid losing this password is to write it down on a slip of paper and attach it to the bottom of the router.

Setup WiFi on the Arris TG862G-NA

Don't forget to setup the wireless network as well. This is an important step in securing your Internet connection. Check out our WiFi Instructions for the Arris TG862G-NA router if you are interested.

Don't forget to sign up for NordVPN's promo deal before it's gone.

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Arris TG862G-NA Help

Be sure to check out our other Arris TG862G-NA info that you might be interested in.

This is the reset router guide for the Arris TG862G-NA. We also have the following guides for the same router: