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How to Reset the Arris TG862G

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Setup Router Staff
(Last Updated: ) | Reading Time: 4 minutes

This guide covers how to reset the Arris TG862G router to factory defaults. There is confusion on the difference between resetting a router and rebooting a router. To reboot a router requires turning it off and back on again to cycle the power. Resetting a router has many more consequences as it reverts all previous configurations to factory defaults.

Warning: Resetting this router erases everything you have ever done to the router. Don't try this until you have exhausted other troubleshooting methods. Please consider the following:

  • The router's main password and username are reset.
  • The WiFi username and password are reset as well.
  • If you use a DSL connection you need to re-enter the ISP (Internet Service Provider) username and password. Call your ISP for this information.
  • All configurations are erased. This could include IP address changes or maybe port forwards for a favorite program.

Other Arris TG862G Guides

This is the reset router guide for the Arris TG862G 7.4.63A Xfinity. We also have the following guides for the same router:

Reset the Arris TG862G

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First of all you need to be sure the Arris TG862G router stays on and plugged in during the reset process. Turning it off or unplugging it could cause permanent damage to the router.

Now you need to locate the very small reset button. This button for the Arris TG862G router should be located on the back panel. See the image below (we have circled it's location).

router reset factory settings
This is the reset page from your Arris TG862G router.

Using a sharp object such as an unwound paperclip or pin press and hold the reset button for around 10 seconds.

Please don't forget that this erases everything you have ever done to your router. This should only be attempted after you have exhausted all other troubleshooting methods.

Login to the Arris TG862G

After the reset process is over you need to login using the factory default username and password associated with the Arris TG862G. We have found these for you and included them in our Arris TG862G Login Guide.

Change Your Password

Now you need to change this password to something you come up with. Sometimes it can be difficult coming up with strong passwords. We have created a guide full of ideas and helpful hints on the topic. Check out our Choosing a Strong Password guide.

Tip: After creating this new password you need to write it down on a sticky-note and attach it to the bottom of the router for future reference.

Setup WiFi on the Arris TG862G

The last setting we recommend you change is the Arris TG862G WiFi security. This will have been reset as well. Some router manufacturers like to leave the security disabled as the default. This means anyone can access your network without your permission. Change the security mode to WPA2-PSK. This will require an Internet password as well. For instructions on how to do this check out our How to Setup WiFi on the Arris TG862G guide.

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Arris TG862G Help

Be sure to check out our other Arris TG862G info that you might be interested in.

This is the reset router guide for the Arris TG862G 7.4.63A Xfinity. We also have the following guides for the same router: