Setup Router logo in white Setup router name logo in white
Get Software

How to Reset the Arris TG862G

Thumbnail image of Setup Router Staff
Setup Router Staff
(Last Updated: ) | Reading Time: 4 minutes

This guide covers how to reset the Arris TG862G router to factory defaults. There is confusion on the difference between resetting a router and rebooting a router. To reboot a router requires turning it off and back on again to cycle the power. Resetting a router has many more consequences as it reverts all previous configurations to factory defaults.

Warning: Resetting this router erases everything you have ever done to the router. Don't try this until you have exhausted other troubleshooting methods. Please consider the following:

  • The router's main password and username are reset.
  • The WiFi username and password are reset as well.
  • If you use a DSL connection you need to re-enter the ISP (Internet Service Provider) username and password. Call your ISP for this information.
  • All configurations are erased. This could include IP address changes or maybe port forwards for a favorite program.

Other Arris TG862G Guides

This is the reset router guide for the Arris TG862G 7.4.63A Xfinity. We also have the following guides for the same router:

Reset the Arris TG862G

Use a VPN Instead

Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.

We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.

When shopping for a VPN, make sure that they meet the following criteria:

  • Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
  • Make sure that your VPN provider has lots of exit nodes all around the world.
  • Check that your VPN will not affect your speed.
  • Verify that your VPN provider uses WireGuard as the underlying protocol.
  • Many people prefer a VPN provider that is not based in the United States.

This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.

Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.

NordVPN is the fastest VPN!

Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.

Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.

First of all you need to be sure the Arris TG862G router stays on and plugged in during the reset process. Turning it off or unplugging it could cause permanent damage to the router.

Now you need to locate the very small reset button. This button for the Arris TG862G router should be located on the back panel. See the image below (we have circled it's location).

router reset factory settings
This is the reset page from your Arris TG862G router.

Using a sharp object such as an unwound paperclip or pin press and hold the reset button for around 10 seconds.

Please don't forget that this erases everything you have ever done to your router. This should only be attempted after you have exhausted all other troubleshooting methods.

Login to the Arris TG862G

After the reset process is over you need to login using the factory default username and password associated with the Arris TG862G. We have found these for you and included them in our Arris TG862G Login Guide.

Change Your Password

Now you need to change this password to something you come up with. Sometimes it can be difficult coming up with strong passwords. We have created a guide full of ideas and helpful hints on the topic. Check out our Choosing a Strong Password guide.

Tip: After creating this new password you need to write it down on a sticky-note and attach it to the bottom of the router for future reference.

Setup WiFi on the Arris TG862G

The last setting we recommend you change is the Arris TG862G WiFi security. This will have been reset as well. Some router manufacturers like to leave the security disabled as the default. This means anyone can access your network without your permission. Change the security mode to WPA2-PSK. This will require an Internet password as well. For instructions on how to do this check out our How to Setup WiFi on the Arris TG862G guide.

Don't forget to sign up for NordVPN's promo deal before it's gone.

NordVPN is the fastest VPN deal!

You might notice that most of our site doesn't have ads on it. This is because we use partnerships with companies like NordVPN to keep the site running. Thank you for supporting us by using our referral links.

Arris TG862G Help

Be sure to check out our other Arris TG862G info that you might be interested in.

This is the reset router guide for the Arris TG862G 7.4.63A Xfinity. We also have the following guides for the same router: