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How to Reset the Arris TG862G

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Setup Router Staff
(Last Updated: ) | Reading Time: 3 minutes

We will cover how to reset the Arris TG862Gv2 router back to factory defaults in this guide. It's important to know the difference between a reset and a reboot. A reboot is simply cycling the power to the device by turning it off and back on again. Resetting a router is erasing any configurations you have done to the device and reverting the entire router back to factory defaults.

Warning: A reset can be a dangerous thing if you don't know what changes. Consider the following list of things that will change after the reset.

  • The main router's username and password are reset.
  • The WiFi username and password are reset also.
  • If you connect to the Internet using DSL you need re-enter the ISP username and password. Call your Internet Service Provider for details.
  • All configurations are erased when you reset your router. This could include IP address changes or even port forwards for your favorite game.

Other Arris TG862G Guides

This is the reset router guide for the Arris TG862G v2. We also have the following guides for the same router:

Reset the Arris TG862G

Be sure your Arris TG862Gv2 router is on. Do not unplug it or turn it off during the reset process. Doing so could cause irreparable damage to your device.

The next step is to locate the reset button. This will normally be found on the back panel of your device. See image below, we have circled the reset button in red.

router reset factory settings
This is the reset page from your Arris TG862G router.

Take a sharp object such as an unwound paperclip or tip of a pencil and press and hold the reset button for about 10 seconds.

Don't forget that this reset will erase everything you have ever done to your router. A reset should only be preformed after all the troubleshooting methods have been exhausted.

Login to the Arris TG862G

Now you need to login to your Arris TG862Gv2 router using the factory default username and password. We have located these for you and included them in our Login Guide.

Change Your Password

After logging into the Arris TG862Gv2 router you should change the default password. If creating new passwords isn't your idea of fun we have a guide that can help titled Choosing a Strong Password.

Tip: Once you have created a new password, you should write it down on a piece of paper and attach it to the bottom of the router for future reference.

Setup WiFi on the Arris TG862Gv2

The last setting you need to set is the WiFi security. This has been reset as well and can be open depending on your router's defaults. We strongly recommend changing the security to WPA2-PSK. We have a How to Setup WiFi on the Arris TG862Gv2 guide for you to follow if you want.

Arris TG862G Help

Be sure to check out our other Arris TG862G info that you might be interested in.

This is the reset router guide for the Arris TG862G v2. We also have the following guides for the same router: