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How to Reset the Arris TG862GCT Xfinity

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Setup Router Staff
(Last Updated: ) | Reading Time: 2 minutes

In this guide I will walk you through the steps to resetting the Arris TG862GCT Xfinity router. This is not the same thing as a reboot. If you reboot your router you are simply cycling the power to the unit. A reset is erasing your settings as well.

Warning: Resetting a router is a big step. You need to fully reconfigure the device afterwards. Some of the settings that need to be changed after a reset are:

  • The router's login username and password.
  • The router's Wi-Fi SSID/network name and password.
  • If this is a DSL router, you need to re-enter the ISP (Internet Service Provider) username and password. Call your ISP for these details.
  • Any port forwarding, scheduling, or IP addresses you have changed.

I strongly suggest exhausting your other troubleshooting options before you continue with this reset.

Other Arris TG862GCT Xfinity Guides

This is the reset router guide for the Arris TG862GCT Xfinity. We also have the following guides for the same router:

Reset the Arris TG862GCT Xfinity

To find the reset button on the Arris TG862GCT Xfinity router you need to turn it around so you are looking at the back panel. The one with all the wires coming out.

I have marked the reset for you in the image below:

router reset factory settings
This is the reset page from your Arris TG862GCT Xfinity router.

While the router is on, take a straightened paperclip and press down on the reset button for about 15 seconds. This starts the reset process which can take several minutes or more to complete.

Warning: Do not unplug or turn off the router during the reset process. Doing so can cause permanent damage to the device.

Login to the Arris TG862GCT Xfinity

After the reset is complete, you need to login to the Arris TG862GCT Xfinity router using the default username and password.

Login Guide for the Arris TG862GCT Xfinity

Change Your Password

After you login some routers make you change the login username and password. If this one does not do that, it is a very good idea to change the password as soon as you login the first time to prevent unauthorized access.

Creating a Strong Password

Setup WiFi on the Arris TG862GCT Xfinity

Don't forget to reconfigure the wireless security as well. Check out our guide:

How to Setup WiFi on the Arris TG862GCT Xfinity

Arris TG862GCT Xfinity Help

Be sure to check out our other Arris TG862GCT Xfinity info that you might be interested in.

This is the reset router guide for the Arris TG862GCT Xfinity. We also have the following guides for the same router: