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Reset the BT Smart Hub 6A

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Setup Router Staff
Last Updated: | Reading Time: 4 minutes

This guide shows you how to reset your BT Smart Hub 6A router to factory default settings. Resetting a router is different than rebooting a router. Every time your router loses power it reboots. This is different from a reset because a reset completely erases all settings from the router.

Warning: Proceed with caution; resetting your router can be a major headache. The following settings in your router will be changed:

  • The router's username and password are reset to factory defaults.
  • All WiFi login information and network names are reset.
  • Your ISP username and password will be reset, and you may have to contact your ISP.
  • All port forwards, firewall settings, and parental controls that you have configured will be removed.

Since a router reset is such a drastic step, it should only be done as a last resort when you cannot recover your router's password using any other methods. You should be sure that you have tried to at least recover your router password using our Router Password Finder before resorting to a router reset.

Other BT Smart Hub 6A Guides

This is the reset router guide for the BT Smart Hub 6A SG4B1000E020. We also have the following guides for the same router:

Recover Password in BT Smart Hub 6A

If you are resetting your router because you forgot your router password, then you should try running our Router Password Finder first.

Router Password Finder can save you a ton of time by recovering your lost or forgotten router password instead of doing a full router reset.

Router Password Finder - Lost or Forgotten Router Password Recovery Tool

If you are unable to recover your lost router password, then you may have to proceed with a full router reset.

Reset the BT Smart Hub 6A

On most routers you can find a small button on the back or the bottom labeled reset. Look at your router and try to find something that looks like this:

Router Reset Button

Even though yours may look slightly different, you need to look for a tiny button. If you find a pinhole on the back of the router then that may be the reset button. You will need a paper clip to push it.

Hold the reset button down for about 10 seconds while watching the lights on the front of your router. After a few seconds the lights should blink differently. When this happens, the reset is complete. Keep holding the button as long as you want, it will not hurt anything to hold it down too long.

Remember, this will totally reset your BT Smart Hub 6A router.

This last step should only be taken if you have tried everything else, such as using our Router Password Finder software, which can recover lost or forgotten router passwords.

Login to the BT Smart Hub 6A

Once the reset is complete, you need to login to your router using the default IP address, username, and password. You can find all of the information that you need in our Smart Hub 6A Login Guide.

Change Your Password

You need to change your router's default password after you log in for the first time. Since factory passwords are well known, it's a huge security risk to leave your router set to the default. Our Choosing a Strong Password guide talks about choosing a strong password for your router.

Tip: Write your new password down on a post-it note and stick it to the bottom of your router.

Other BT Smart Hub 6A Guides

This isn't our only BT Smart Hub 6A guide. We also have the following guides for this router.

This is the reset router guide for the BT Smart Hub 6A SG4B1000E020. We also have the following guides for the same router: