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Reset the BT Smart Hub 6A

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Setup Router Staff
Last Updated: | Reading Time: 4 minutes

In this article, you will learn how to reset your BT Smart Hub 6A back to factory settings. A router reset is a much bigger deal than a router reboot. Turning a router off and back on again causes a reboot. A Router Reset completely erases the router and returns it to factory settings.

Warning: Make sure that you fully understand the following before resetting your router. The following settings will be changed in your router:

  • The router's username and password are reset to factory defaults.
  • All WiFi settings are reset, including network name and password.
  • All ISP settings will reset to default, and you may have to contact your ISP.
  • Any firewall settings, parental controls, or port forwards that you have configured will be removed.

Resetting your router should be considered the last step. Make sure that you have tried to recover your router password using our Router Password Finder first.

Other BT Smart Hub 6A Guides

This is the reset router guide for the BT Smart Hub 6A SG4B1000E077. We also have the following guides for the same router:

Recover Password in BT Smart Hub 6A

Instead of resetting your router back to factory settings, you may want to try running our Router Password Finder first.

Router Password Finder is designed from the ground up to help you recover your forgotten router username and password, which can save you a lot of time.

Router Password Finder - Automatically Recover Lost or Forgotten Router Passwords

Just keep in mind that a router reset should be done as the last resort when you are unable to login to your router.

Reset the BT Smart Hub 6A

On most routers you can find a small button on the back or the bottom labeled reset. What you are looking for is something that looks like this:

Router Reset Button

Reset buttons are usually tiny. Yours may look slightly different than this. If you find a pinhole on the back of the router then that may be the reset button. You will need a paper clip to push it.

Watch the front panel lights while you hold the reset button down for at least 10 seconds. Notice how the lights on the front of the router are blinking. When the lights do something different, the router is reset. You cannot hold the button too long, and it will not hurt the router to hold the reset button down for longer than 10 seconds.

Remember, this will erase everything you have previously done to this BT Smart Hub 6A router.

Be sure to only reset your router if you have tried everything else, such as running our Router Password Finder software, which can find your lost or forgotten router password for you.

Login to the BT Smart Hub 6A

Now you need to log in using the factory default username and password. You can find all of the information that you need in our Smart Hub 6A Login Guide.

Change Your Password

After logging in, you should really change your router's password for added security. It's a very bad idea to leave your router's password set to the factory default. If you need help coming up with a strong password, check out our Choosing a Strong Password guide.

Tip: Put your new password on a post-in note and stick it to the bottom of your router.

Other BT Smart Hub 6A Guides

If you want additional help with your BT Smart Hub 6A be sure to check out some of our other guides.

This is the reset router guide for the BT Smart Hub 6A SG4B1000E077. We also have the following guides for the same router: