Reset the Cisco DPC3828S

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Setup Router Staff
Last Updated: | Reading Time: 3 minutes

If you need to reset your Cisco DPC3828S router back to factory settings, then this article shows you how. This is not the same thing as rebooting a router. Turning a router off and back on again causes a reboot. This is different from a reset because a reset completely erases all settings from the router.

Warning: This is not a step to be taken lightly. The following settings will be changed in your router:

  • The router's login and password are reset.
  • Your WiFi name and password are reset.
  • Your ISP settings are reset, which means you will have to contact your ISP to get them back.
  • Any firewall settings, parental controls, or port forwards that you have configured will be removed.

Since a router reset is such a drastic step, it should only be done as a last resort when you cannot recover your router's password using any other methods. Before you reset your router, you may want to try recovering your router password with our Router Password Finder.

Other Cisco DPC3828S Guides

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This is the reset router guide for the Cisco DPC3828S. We also have the following guides for the same router:

Recover Password in Cisco DPC3828S

If you are resetting your router because you forgot your router password, then you should try running our Router Password Finder first.

Our Router Password Finder can recover your lost or forgotten router password without doing a full router reset, which can save you lots of time.

Router Password Finder - Recover Lost or Forgotten Router Passwords

Just keep in mind that a router reset should be done as the last resort when you are unable to login to your router.

Reset the Cisco DPC3828S

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On most routers you can find a small button on the back or the bottom labeled reset. A typical reset button looks like this:

Router Reset Button

Even though yours may look slightly different, you need to look for a tiny button. Sometimes the reset button is under a pinhole on the back of the router, and you need a paper clip to push it.

Keep an eye on the lights on the front of your router while holding the reset button down for about 10 seconds. After a few seconds the lights should blink differently. When this happens, the reset is complete. Keep holding the button as long as you want, it will not hurt anything to hold it down too long.

Just don't forget that this will totally reset your Cisco DPC3828S router.

Be sure to only reset your router if you have tried everything else, such as running our Router Password Finder software, which can find your lost or forgotten router password for you.

Login to the Cisco DPC3828S

Now that you have finished resetting your router, you need to log in using the default username and password from the factory. We have a DPC3828S Login Guide with all this information ready for you.

Change Your Password

After logging in, you should really change your router's password for added security. Leaving a router password set to default is a very serious security risk. Our Choosing a Strong Password guide talks about choosing a strong password for your router.

Tip: Put your new password on a post-in note and stick it to the bottom of your router.

Other Cisco DPC3828S Guides

If you want additional help with your Cisco DPC3828S be sure to check out some of our other guides.

This is the reset router guide for the Cisco DPC3828S. We also have the following guides for the same router: