If you are having trouble logging into the Encore ENHWI-N2 router you may need to reset the device back to the original factory defaults. This is not the same thing as a reboot. A reboot is a simple cycle in the power to the unit. A reset is a complete factory restore of all settings. This means every single setting you have ever changed is erased and returned to factory defaults.
Warning: A reset like this one is a big step. Don't take this lightly. We strongly recommend making a list of any settings you may of changed in the past such as:
It's time to find the reset button on the back panel of the device. Take a look at the back panel. I have circled it's location for you in the image below.
While the router is on, take a straightened paperclip and press down on the reset button for about 10 seconds. This begins the reset process. Make sure to hold the reset button down for the entire 10 seconds or you might end up only rebooting the router instead of resetting it.
Remember a reset like this one is going to erase every single setting you have ever changed. We strongly recommend trying other options before you decide on a reset.
Following that you'll need to log into your Encore ENHWI-N2 router. This is accomplished by using the factory default username and password provided for your use in our Login Guide.
Tip: Defaults not logging you in? It might be because the reset button wasn't held down for long enough.
Once you've reset and logged into your router we recommend setting a new password for it. This can be anything you want it to be, however keep in mind that a strong password is 14-20 characters in length and includes no personal information. For more information be sure to visit our Choosing a Strong Password Guide.
Tip: Prevent yourself from losing your new password by writing it on a slip of paper and taping it to the underside of your router.
It is now time to begin the reconfiguration process. This must include the WiFi settings. If you are interested in a easy to follow guide like this one, check out our How to Setup WiFi on the Encore ENHWI-N2 page.
Be sure to check out our other Encore ENHWI-N2 info that you might be interested in.