This guide shows you how to reset your Virgin Media Super Hub 2ac router to factory default settings. A router reset is very different than a router reboot. Unplugging a router from the wall reboots it. This is very different from a reset, which erases a router completely and returns it to factory default settings.
Warning: Make sure that you fully understand the following before resetting your router. The following settings will be changed in your router:
- The router's username and password are reset to factory defaults.
- All WiFi login information and network names are reset.
- Your ISP username and password will be reset, and you may have to contact your ISP.
- Any firewall settings, parental controls, and port forwards that you have configured will be removed.
A router reset should be considered the last resort when you cannot log in to your router any other way. You should be sure that you have tried to at least recover your router password using our Router Password Finder before resorting to a router reset.
Other Virgin Media Super Hub 2ac Guides
Use a VPN
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This is the reset router guide for the Virgin Media Super Hub 2ac. We also have the following guides for the same router:
Recover Password in Virgin Media Super Hub 2ac
Instead of resetting your router back to factory settings, you may want to try running our Router Password Finder first.
Router Password Finder can save you a ton of time by recovering your lost or forgotten router password instead of doing a full router reset.
Router Password Finder - Automatically Recover Lost or Forgotten Router Passwords
If you are unable to recover your lost router password, then you may have to proceed with a full router reset.
Reset the Virgin Media Super Hub 2ac
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On most routers you can find a small button on the back or the bottom labeled reset. This is what a typical reset button looks like:
Even though yours may look slightly different, you need to look for a tiny button. Sometimes the button is under a pinhole, and you need a paper clip to push it.
Keep an eye on the lights on the front of your router while holding the reset button down for about 10 seconds. The blinking pattern of the lights on the front of the router should change when the reset is complete. Do not be concerned about holding the reset button down too long. It will not hurt anything.
Just don't forget that this will totally reset your Virgin Media Super Hub 2ac router.
Be sure to only reset your router if you have tried everything else, such as running our Router Password Finder software, which can find your lost or forgotten router password for you.
Login to the Virgin Media Super Hub 2ac
Once the reset is complete, you need to login to your router using the default IP address, username, and password. Our Super Hub 2ac Login Guide has all of the information that you need.
Change Your Password
After logging in to your router for the first time, you need to change your router's password. Leaving a router password set to default is a very serious security risk. You can follow our Choosing a Strong Password guide to help you pick a solid password for your router.
Tip: Write your new password down on a post-it note and stick it to the bottom of your router.
Other Virgin Media Super Hub 2ac Guides
If you want additional help with your Virgin Media Super Hub 2ac be sure to check out some of our other guides.
This is the reset router guide for the Virgin Media Super Hub 2ac. We also have the following guides for the same router: