On this page we will discuss how to reset the BT BT-Home-Hub-v2 router back to it's original factory settings. This is not the same thing as rebooting the router. To reboot a router is to cycle the power to the device. This turns the router off, waits a bit, then turns it back on. A router reset is taking all your personal information and replacing it with the original factory defaults.
Warning: Resetting this router is a serious step. Do not take a reset lightly. You need to know what settings you have changed in order to reconfigure them after the reset process is complete. We recommend creating a list. We have started it for you:
- The router's username and password.
- The Internet name and password.
- If you have DSL you need to re-enter the ISP username and password. Call your Internet Service Provider for more information.
- Have you made any other changes to this router? Any personal settings you have made you will need to reconfigure.
Other BT Home Hub 2 Guides
This is the reset router guide for the BT Home Hub 2. We also have the following guides for the same router:
Reset the BT Home Hub 2
Use a VPN
Have you considered using a VPN when you connect to the internet? A VPN is a great way to increase your security and anonymity while surfing.
We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes securely sharing your home network super simple. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.
When shopping for a VPN, make sure that they meet the following criteria:
- Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
- Make sure that your VPN provider has lots of exit nodes all around the world.
- Check that your VPN will not affect your speed.
- Verify that your VPN provider uses WireGuard as the underlying protocol.
- Many people prefer a VPN provider that is not based in the United States.
This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.
Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.
Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.
Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.
The first step in a reset is to know where the tiny recessed reset button is located. This button is found on the side of the device for the BT BT-Home-Hub-v2. We circled it in the image below.
Take a paperclip or pin and press down on the tiny button for a minimum of 15 seconds for a full factory reset. If you hold this button down for less than 15 seconds you will reset all the settings except the "shared address book" and the "Hub phone registration".
Remember this full factory reset will erase all the personal touches you have made to this device.
Login to the BT Home Hub 2
After the reset process is complete you should login to the user interface using the appropriate default values. The default IP address, username, and password are in our BT BT-Home-Hub-v2 Login Guide.
Change Your Password
Now that you have logged in to the BT BT-Home-Hub-v2 router you should change the default password. This password needs to be changed because default passwords are extremely easy to guess. If you have difficulty coming up with new and unique memorable passwords, take a look at our Choosing a Strong Password guide for helpful ideas and tips.
Tip: When you are finished creating a new password you should keep it safe in a place you won't lose it. If this device is located in your home you can write it down on a piece of paper and attach it to the bottom of the device for future reference.
Setup WiFi on the BT BT-Home-Hub-v2
Finally you need to check on the WiFi settings. This is important for a strong secure network. We recommend using an encryption of WPA2 as your network security along with a strong password. For a great guide on this topic, check out the page titled How to Setup WiFi on the BT BT-Home-Hub-v2.
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You might notice that most of our site doesn't have ads on it. This is because we use partnerships with companies like NordVPN to keep the site running. Thank you for supporting us by using our referral links.
BT Home Hub 2 Help
Be sure to check out our other BT Home Hub 2 info that you might be interested in.
This is the reset router guide for the BT Home Hub 2. We also have the following guides for the same router: