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Reset the Virgin Media Super Hub 2

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Setup Router Staff
Last Updated: | Reading Time: 3 minutes

This guide shows you how to reset your Virgin Media Super Hub 2 router. Resetting a router is different than rebooting a router. Unplugging a router from the wall reboots it. Resetting a router erases all settings from it and returns it to factory defaults.

Warning: Make sure that you fully understand the following before resetting your router. When you reset your router, the following will happen.

  • The router's username and password are reset to factory defaults.
  • All WiFi information such as network name, password, and authentication method are erased.
  • Your ISP username and password will be reset, and you may have to contact your ISP.
  • Any firewall settings, parental controls, and port forwards that you have configured will be removed.

Since a router reset is such a drastic step, it should only be done as a last resort when you cannot recover your router's password using any other methods. Make sure that you have tried to recover your router password using our Router Password Finder first.

Other Virgin Media Super Hub 2 Guides

Use a VPN Instead

Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.

We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.

When shopping for a VPN, make sure that they meet the following criteria:

  • Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
  • Make sure that your VPN provider has lots of exit nodes all around the world.
  • Check that your VPN will not affect your speed.
  • Verify that your VPN provider uses WireGuard as the underlying protocol.
  • Many people prefer a VPN provider that is not based in the United States.

This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.

Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.

NordVPN is the fastest VPN!

Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.

Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.

This is the reset router guide for the Virgin Media Super Hub 2. We also have the following guides for the same router:

Recover Password in Virgin Media Super Hub 2

Instead of resetting your router back to factory settings, you may want to try running our Router Password Finder first.

Our Router Password Finder can recover your lost or forgotten router password without doing a full router reset, which can save you lots of time.

Router Password Finder - Automatically Recover Lost or Forgotten Router Passwords

Do not do a full router reset until after you have tried every other option to log in to your router.

Reset the Virgin Media Super Hub 2

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Usually there is a reset button located on the back or bottom of a router. What you are looking for is something that looks like this:

Router Reset Button

Reset buttons are usually tiny. Yours may look slightly different than this. You may need a paper clip to push the reset button.

Watch the front panel lights while you hold the reset button down for at least 10 seconds. Notice how the lights on the front of the router are blinking. When the lights do something different, the router is reset. You cannot hold the button too long, and it will not hurt the router to hold the reset button down for longer than 10 seconds.

Just don't forget that this will totally reset your Virgin Media Super Hub 2 router.

Be sure to only reset your router if you have tried everything else, such as running our Router Password Finder software, which can find your lost or forgotten router password for you.

Login to the Virgin Media Super Hub 2

Now you need to log in using the factory default username and password. Our Super Hub 2 Login Guide has all of the information that you need.

Change Your Password

Do not forget to change your router's default password when you log back into it. The factory default passwords for routers are very well known. Our Choosing a Strong Password guide can help you pick a strong password for your router.

Tip: After creating this new password, we highly recommend writing this down on a post-it note and attaching it to the bottom of your router for future reference.

Other Virgin Media Super Hub 2 Guides

This isn't our only Virgin Media Super Hub 2 guide. We also have the following guides for this router.

This is the reset router guide for the Virgin Media Super Hub 2. We also have the following guides for the same router: