Reset the ZyXEL Prestige 960

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Setup Router Staff
Last Updated: | Reading Time: 3 minutes

This guide shows you how to reset your ZyXEL Prestige 960 router. A router reset is very different than a router reboot. Rebooting a router is simply turning it off and back on again. This is very different from a reset, which erases a router completely and returns it to factory default settings.

Warning: Proceed with caution; resetting your router can be a major headache. The following settings in your router will be changed:

  • The router's login and password are reset to factory defaults.
  • All WiFi information such as network name, password, and authentication method are erased.
  • Any ISP settings saved in your router will be removed. You may have to contact your ISP.
  • Any firewall settings, parental controls, or port forwards that you have configured will be removed.

A router reset should be considered the last resort when you cannot log in to your router any other way. You should be sure that you have tried to at least recover your router password using our Router Password Finder before resorting to a router reset.

Other ZyXEL Prestige 960 Guides

Use a VPN Instead

Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.

We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.

When shopping for a VPN, make sure that they meet the following criteria:

  • Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
  • Make sure that your VPN provider has lots of exit nodes all around the world.
  • Check that your VPN will not affect your speed.
  • Verify that your VPN provider uses WireGuard as the underlying protocol.
  • Many people prefer a VPN provider that is not based in the United States.

This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.

Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.

NordVPN is the fastest VPN!

Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.

Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.

This is the reset router guide for the ZyXEL Prestige 960. We also have the following guides for the same router:

Recover Password in ZyXEL Prestige 960

Before you resort to doing a full router reset, you may want to try running our Router Password Finder first.

Our Router Password Finder can recover your lost or forgotten router password without doing a full router reset, which can save you lots of time.

Router Password Finder - Recover Lost or Forgotten Router Passwords

If you are unable to recover your lost router password, then you may have to proceed with a full router reset.

Reset the ZyXEL Prestige 960

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You might notice that most of our site doesn't have ads on it. This is because we use partnerships with companies like NordVPN to keep the site running. Thank you for supporting us by using our referral links.

Most routers have a small button on either the back or the bottom. A typical reset button looks like this:

Router Reset Button

Even though yours may look slightly different, you need to look for a tiny button. You may need a paper clip to push the reset button.

Keep an eye on the lights on the front of your router while holding the reset button down for about 10 seconds. You should notice that the blinking pattern of the lights on the front of the router changes after a few seconds. It is harmless to hold the reset button too long.

Don't forget, this step will totally reset your ZyXEL Prestige 960 router back to factory settings.

Only do this once you have exhausted all other troubleshooting options, such as running our Router Password Finder software, which can recover a lost router password for you.

Login to the ZyXEL Prestige 960

Once the reset is complete, you need to login to your router using the default IP address, username, and password. Our Prestige 960 Login Guide has all of the information that you need.

Change Your Password

Be sure to change your router's default password after you get logged back in. Since factory passwords are well known, it's a huge security risk to leave your router set to the default. Our Choosing a Strong Password guide can help you pick a strong password for your router.

Tip: Write your new password down on a note and tape it to the bottom of your router for future reference.

Other ZyXEL Prestige 960 Guides

Here are some of our other ZyXEL Prestige 960 guides that you might be interested in.

This is the reset router guide for the ZyXEL Prestige 960. We also have the following guides for the same router: