Setup Router logo in white Setup router name logo in white
Get Software

Reset the BT Smart Hub 2

Thumbnail image of Setup Router Staff
Setup Router Staff
Last Updated: | Reading Time: 4 minutes

This article covers how to reset the BT Smart Hub 2 router back to factory default settings. A router reset is a much bigger deal than a router reboot. A reboot happens every time a router loses power. A Router Reset completely erases the router and returns it to factory settings.

Warning: Make sure that you fully understand the following before resetting your router. The following settings will be changed in your router:

  • The router's username and password are reset to factory defaults.
  • All WiFi information such as network name, password, and authentication method are erased.
  • Your ISP settings are reset, which means you will have to contact your ISP to get them back.
  • All parental controls, firewall settings, and port forwards will be removed.

A router reset is the last step you should take in recovering your router's password. You should be sure that you have tried to at least recover your router password using our Router Password Finder before resorting to a router reset.

Other BT Smart Hub 2 Guides

This is the reset router guide for the BT Smart Hub 2 v0.13.03.02221-BT. We also have the following guides for the same router:

Recover Password in BT Smart Hub 2

If the only reason that you are resetting your router is because you forgot your router password, then you may want to try running our Router Password Finder instead of resetting your router.

Router Password Finder is designed from the ground up to help you recover your forgotten router username and password, which can save you a lot of time.

Router Password Finder - Recover Lost or Forgotten Router Passwords

A router reset should be the last thing you try if you are unable to login.

Reset the BT Smart Hub 2

Most routers have a small button on either the back or the bottom. What you are looking for is something that looks like this:

Router Reset Button

Even though yours may look slightly different, you need to look for a tiny button. Sometimes the button is under a pinhole, and you need a paper clip to push it.

Keep an eye on the lights on the front of your router while holding the reset button down for about 10 seconds. The blinking pattern of the lights on the front of the router should change when the reset is complete. Keep holding the button as long as you want, it will not hurt anything to hold it down too long.

Remember, this will totally reset your BT Smart Hub 2 router.

This last step should only be taken if you have tried everything else, such as using our Router Password Finder software, which can recover lost or forgotten router passwords.

Login to the BT Smart Hub 2

After you are finished resetting your router, you need to login in using the original factory username and password. Our Smart Hub 2 Login Guide has all of the information that you need.

Change Your Password

After logging in, you should really change your router's password for added security. The factory default passwords for routers are very well known. Our Choosing a Strong Password guide can help you pick a strong password for your router.

Tip: Put your new password on a post-in note and stick it to the bottom of your router.

Other BT Smart Hub 2 Guides

Here are some of our other BT Smart Hub 2 guides that you might be interested in.

This is the reset router guide for the BT Smart Hub 2 v0.13.03.02221-BT. We also have the following guides for the same router: