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Reset the BT Smart Hub 2

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Setup Router Staff
Last Updated: | Reading Time: 4 minutes

This guide shows you how to reset your BT Smart Hub 2 router to factory default settings. This is not the same thing as rebooting a router. Turning a router off and back on again causes a reboot. A Router Reset completely erases the router and returns it to factory settings.

Warning: This is not a step to be taken lightly. When you reset your router, the following will happen.

  • The router's login credentials are reset to factory defaults.
  • Your WiFi name and password are reset.
  • If your router has any ISP settings they will be removed, and you will have to contact your ISP.
  • Any parental controls, firewall settings, or port forwards will be removed.

A router reset should be considered the last resort when you cannot log in to your router any other way. Make sure that you have tried to recover your router password using our Router Password Finder first.

Other BT Smart Hub 2 Guides

Use a VPN Instead

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We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.

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  • Check that your VPN will not affect your speed.
  • Verify that your VPN provider uses WireGuard as the underlying protocol.
  • Many people prefer a VPN provider that is not based in the United States.

This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.

Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.

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Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.

Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.

This is the reset router guide for the BT Smart Hub 2 v0.30.01.08093-BT. We also have the following guides for the same router:

Recover Password in BT Smart Hub 2

Before you resort to doing a full router reset, you may want to try running our Router Password Finder first.

Router Password Finder can save you a ton of time by recovering your lost or forgotten router password instead of doing a full router reset.

Router Password Finder - Lost or Forgotten Router Password Recovery Tool

A router reset should be the last thing you try if you are unable to login.

Reset the BT Smart Hub 2

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Most of the time you can find a small reset button located on either the back or the bottom of a router. This is what a typical reset button looks like:

Router Reset Button

Yours may look slightly different, but they are usually tiny. You might find a pinhole on the back of the router that requires a paper clip to push the button hidden under it.

Hold the reset button down for 10 seconds and watch the lights. After a few seconds the lights should blink differently. When this happens, the reset is complete. You can hold the button down as long as you like, it will not hurt anything.

Remember, this will erase everything you have previously done to this BT Smart Hub 2 router.

Be sure to only reset your router if you have tried everything else, such as running our Router Password Finder software, which can find your lost or forgotten router password for you.

Login to the BT Smart Hub 2

Now that you have finished resetting the router, you need to login to the router interface using the default username and password. Just follow our Smart Hub 2 Login Guide to find all of the information that you need.

Change Your Password

Do not forget to change your router's default password when you log back into it. It is a huge security risk to leave your router's password set to the factory default. You can follow our Choosing a Strong Password guide to help you pick a solid password for your router.

Tip: Write your new password down on a note and tape it to the bottom of your router for future reference.

Other BT Smart Hub 2 Guides

Here are some of our other BT Smart Hub 2 guides that you might be interested in.

This is the reset router guide for the BT Smart Hub 2 v0.30.01.08093-BT. We also have the following guides for the same router: