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Reset the BT Smart Hub 2

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Setup Router Staff
Last Updated: | Reading Time: 4 minutes

This article covers how to reset the BT Smart Hub 2 router back to factory default settings. This is not the same thing as rebooting a router. Unplugging a router from the wall reboots it. A Router Reset completely erases the router and returns it to factory settings.

Warning: Before you proceed, there are a few things you need to know. When you reset your router, the following will happen.

  • The router's login credentials are reset to factory defaults.
  • Your WiFi name and password are reset.
  • Your ISP username and password will be reset, and you may have to contact your ISP.
  • Any parental controls, firewall settings, or port forwards will be removed.

A router reset should be considered the last resort when you cannot log in to your router any other way. You should be sure that you have tried to at least recover your router password using our Router Password Finder before resorting to a router reset.

Other BT Smart Hub 2 Guides

Use a VPN Instead

Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.

We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.

When shopping for a VPN, make sure that they meet the following criteria:

  • Your VPN provider should have a no-logs policy. This means that they do not keep any logs of any kind.
  • Make sure that your VPN provider has lots of exit nodes all around the world.
  • Check that your VPN will not affect your speed.
  • Verify that your VPN provider uses WireGuard as the underlying protocol.
  • Many people prefer a VPN provider that is not based in the United States.

This is the list of requirements that we used when we were shopping around for a VPN provider. There are lots of free, shady VPN providers out there that we looked at and dismissed.

Based in Panama, using diskless servers, and with over 6,100 servers in 61 countries, we can safely say that NordVPN satisfies all of these requirements.

NordVPN is the fastest VPN!

Once you've set up your NordVPN account on multiple computers and enabled Meshnet, you can seamlessly access all of your devices as if they were on the same network. You don't even have to log in to your router. It's very simple.

Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.

This is the reset router guide for the BT Smart Hub 2 v0.41.01.10137-BT. We also have the following guides for the same router:

Recover Password in BT Smart Hub 2

If the only reason that you are resetting your router is because you forgot your router password, then you may want to try running our Router Password Finder instead of resetting your router.

Router Password Finder can save you a ton of time by recovering your lost or forgotten router password instead of doing a full router reset.

Router Password Finder - Automatically Recover Lost or Forgotten Router Passwords

Just keep in mind that a router reset should be done as the last resort when you are unable to login to your router.

Reset the BT Smart Hub 2

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You can usually find a small reset button on either the back or the bottom of a router. What you are looking for is something that looks like this:

Router Reset Button

Your reset button may look different, but usually they are very small. You may need a paper clip to push the reset button.

Watch the front panel lights while you hold the reset button down for at least 10 seconds. The lights on the front of the router should do something different when the reset happens. Do not worry about holding the button down too long; this is harmless.

Don't forget, this step will totally reset your BT Smart Hub 2 router back to factory settings.

Be sure to only reset your router if you have tried everything else, such as running our Router Password Finder software, which can find your lost or forgotten router password for you.

Login to the BT Smart Hub 2

Now that you have finished resetting your router, you need to log in using the default username and password from the factory. Just follow our Smart Hub 2 Login Guide to find all of the information that you need.

Change Your Password

Be sure to change your router's default password after you get logged back in. Leaving a router password set to default is a very serious security risk. Our Choosing a Strong Password guide can help you pick a strong password for your router.

Tip: Put your new password on a post-in note and stick it to the bottom of your router.

Other BT Smart Hub 2 Guides

If you want additional help with your BT Smart Hub 2 be sure to check out some of our other guides.

This is the reset router guide for the BT Smart Hub 2 v0.41.01.10137-BT. We also have the following guides for the same router: